RETURNS
Returning goods
If you wish to return an article, please make sure that:
- you return the invoice and indicate which article(s) you are returning
- the article concerned is undamaged and has not been washed
- the original labels are still attached to the clothing.
Return through DHL
It is possible to return your parcel via a pick-up by DHL Express at your home or office address. If you prefer to use this return option, please contact our customer service via our contact form or send us an email at customerservice@repeatcashmere.com or call us on +44 (0)20 8068 1984. We will arrange a date and address with you on which our partner DHL Express will pick up the returned goods from your home/office address.
Return through DHL Express service point
To request a return label for returning the parcel via a DHL Express service point, please contact our customer service via our contact form or send us an email at customerservice@repeatcashmere.com or call us on +44 (0)20 8068 1984.We will then send you a return label by email. Upon reception of your return label, please print it and attach it to your parcel. Please fill in the cancellation form and put it in the parcel. You do not need to attach/include any further documents.
To locate your nearest DHL Express service point, please visit https://locator.dhl.com/.Please note that only DHL Express service points and no DHL service points will accept the return label.
In the DHL Express service point, your parcel will be scanned and you’ll receive a proof of shipment. We recommend that you keep the proof of shipment to keep track of the status of your return shipment.
Right to cancel
You have the right to cancel this contract within 14 days without giving any reason.
The cancellation period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good.
To exercise the right to cancel, you must inform us (Repeat Fashion B.V., Noorderdreef 68, 2153 LL Nieuw-Vennep, The Netherlands, to be reached by phone at +44 (0)20 8068 1984 or by email via customerservice@repeatcashmere.com of your decision to cancel this contract by a clear statement (e.g. a letter sent by post, fax or e-mail). You may use the cancellation form, but it is not obligatory.
To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired.
Effects of cancellation
If you cancel your order, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us) excluding the return fee of £2.50. We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.
We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.
We will make the reimbursement without undue delay, and not later than-
(a) 14 days after the day we receive back from you any goods supplied, or
(b) (if earlier) 14 days after the day you provide evidence that you have returned the goods, or
(c) if there were no goods supplied, 14 days after the day on which we are informed about your decision to cancel this contract.
We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of the reimbursement.
You can return through a pick-up service, parcel shop or drop off point. You are liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
Repeated returns
REPEAT cashmere offers a flexible returns policy to make your online shopping experience more enjoyable. However, we do monitor the number of returns made and may refuse to accept orders at our discretion if goods are returned repeatedly.
Return Fee
At REPEAT, we are committed to taking active measures in reducing climate change. As part of our sustainability efforts, we charge a small return shipping fee of £2.50 per returned order. By implementing this fee, we aim to encourage customers to make more thoughtful purchase decisions and ultimately contribute to a greener future. Together, we can make a significant difference in keeping our ecological footprint to a minimum.
SHIPMENT INFORMATION
Shipment information
We currently ship to the United Kingdom with our shipping partner DHL Express.
Shipping options
Delivery time
Shipping costs
Free shipping From
DHL Express
1-6 BUSINESS DAYS
£ 19.95
£ 249.-
* Depending on product availability
** Shipping costs are displayed in Euros, including VAT
Free shipping
Country
Shipping costs
Free shipping from
Delivery time
United Kingdom
£ 19.95
£ 249.-
1 to 6 business days*
* Depending on product availability
** Shipping costs are displayed in Euros, including VAT
Home delivery by DHL Express
Home delivery by DHL Express is our standard shipping service where your parcel will be delivered to your home address, or any other residential address (except P.O. boxes) which you specify during the order process.
It's also possible to deliver your shipment to a location other than your home address: just fill in your preferred delivery address during the checkout process and we’ll send your order to the address you provided. (Unfortunately, it's currently not possible to have your order delivered to a P.O. Box.) This way you can surprise one of your loved ones with a nice REPEAT gift or have your order conveniently delivered to your office.
Tracking your parcel
After your parcel has been dispatched you will receive an email with a tracking number. With this tracking number you can track the status of your parcel here:
Taxes and duties
All prices on repeatcashmere.com include duties and local applicable VAT.
Incoterms UK after BREXIT: DDP (Delivery Duties Paid)
As from 1st of April 2021 all your purchases on www.repeatcashmere.com will be DDP (Delivery Duties Paid).
No additional taxes or customs duties are charged for articles that are shipped to the United Kingdom. The articles’ prices and shipping costs include VAT and are thus listed as gross prices.
Important information
1. Please note that during peak times (special promotions and SALE periods), it might take longer to dispatch your parcel.
2. We work closely with our shipping partners to minimize the potential impact of custom delays on our international customers.
3. Occasionally, articles can't be dispatched immediately from our distribution center. We will inform you about the longer delivery period during the checkout process when this happens.
PRIVACY POLICY
Privacy policy Repeat Fashion BV
We, Repeat Fashion B.V. are the owners of the https://www.repeatcashmere.com/uk/ website. We are committed to protecting your privacy and security. Any information you as user of the website provide is received, stored and managed by us in line with our Privacy and Security policies detailed below which is in line with European and UK regulation. By using our website, you are agreeing to this policy and the use of cookies in line with the terms in this policy.
Privacy
This Privacy Policy explains how REPEAT Cashmere ('We/Us/Our') collect, store and use your personal data when you browse and use www.repeatcashmere.com/en/website (the 'Website'), and when you provide us with your personal data. Please read this Privacy Policy carefully.
By accessing, browsing or otherwise using the Website you confirm that you have read, understood and agree to this Privacy Policy. If you do not agree with any part of this Privacy Policy, you must not use the Website.
Repeat Fashion B.V.
Noorderdreef 68
2153 LL Nieuw-Vennep
The Netherlands
We respect your right to privacy and are committed to maintaining it. We only collect, store and process your personal data in accordance with the General Data Protection Act, which came into force on 25th May, 2018.
You can surf our website without indicating your name or other personal data. Any data collected, is only analysed for statistical reasons, and serves for the improvement of our offers. You as user remain completely anonymous.
Personal data is only collected if you enter it for the transaction between you and us or at the creation of a customer account or for the registration to our email newsletter. This data is only used for the settlement of the contract and the execution of your enquiries. After the complete settlement of the contract and the complete payment of the goods, your data is saved considering storage periods in terms of commercial and tax legislation. After expiration of this period the data is deleted.
If you respond to a promotion or contest, we ask for your name, address and email address. We use this information to perform the action, to disclose the winner(s), and to measure the response to our marketing campaigns.
After the contract settlement, your email address is only used for the advertising purposes in form our newsletter if you had agreed to receive our electronic newsletter. You are able to unsubscribe from the newsletter at any time via the link in the newsletter or you can inform us of this by sending an e-mail to customerservice@repeatcashmere.com calling our Customer Service team on +44 (0)20 8068 1984. We will immediately delete your email address after receiving such notification.
The personal details you provide when registering with us as a client can be viewed and altered at any time by you, in the ‘Login’ section of the website.
We only share your information in these circumstances: with agents (including credit reference agencies, credit card clearing agencies transport/logistics companies and our third-party customer services provider), if and when our company is ever sold or purchased by another company, or with outside research agencies for research about our own goods and services. We will never pass your data on to a third party for marketing purposes.
If you choose or are provided with a password you must treat such information as confidential and you are responsible for any activities that occur under your account. We shall not be liable for any loss or damage which may arise as a result of any failure by you to keep your password or other account information confidential.
Data transfer internationally
Information we collect may be stored and processed in and moved between any of the countries we operate in. We will comply with the General Data Protection Regulations in respect of any such transfers. Please be aware that such countries which are outside of EEA may not have the same level of data protection as the United Kingdom, however our collection, storage and use of your personal data will continue to be governed by this Privacy Policy.
Access to your Information
Under the General Data Protection Regulations, you can request to access the details we hold on you (including what is being processed, where and for what purpose), to have your data rectified, to have your data moved to another organisation (for free) or to be removed from our database, by emailing customerservice@repeatcashmere.com.
We will provide you with an electronic copy of the data we hold on you via email within as soon as reasonably possible but no longer than 1 month from the date of request.
You also have the right to stop the collection of this information on you and delete any information we hold on you. If you have any further questions concerning the collection, execution or usage of your personal data, do not hesitate to contact us. The same applies for correction desires concerning your personal data and for revocation of agreed consents.
Complaints
If you feel your personal information has not been collected lawfully or has not been processed within the General Data Protection Regulations, you have the right to lodge a complaint with the Information Commissioners Office by visiting: www.ico.org.uk/make-a-complaint.
Security
At REPEAT cashmere, we take your online security very seriously. Full details of how we protect the information you provide us are given below.
Our website uses the latest technologies to provide a safe, secure site for electronic commerce transactions, including secure socket layer (SSL) technology for payment transactions. SSL is a method for establishing a link between one computer and another safe one. Banks also use these links for online banking. You will recognise an SSL link by the little padlock which appears on the lower right in the menu bar of your browser and at the address bar which begins with "https" instead of "http". In this case the "S" stands for "secure".
E-mail correspondence is not a secure means of communication as it is a free format text and cannot be encrypted. Although we use advanced security measures to protect your information against loss, misuse and alterations, because of the nature of the internet we cannot guarantee the security of your information provided to us over the internet and cannot be held responsible for this.
Cookies
What are cookies?
What are cookies?
‘Cookies’ are small text files that are stored on your computer. Our online shops use cookies to improve and to secure our internet presence - for example to increase the navigation on our platform. Furthermore, cookies help us to analyse the frequency of our webpage views and the general navigation. Please note that some of these cookies are transmitted from our server to your system. In most cases these cookies are so called "Session -Cookies". Session cookies are deleted automatically from your hard-disk after your visit of our shops. Other cookies remain on your computer and allow us to recognize your computer during your next visit (so-called ‘persistent’ cookies). These cookies allow us to welcome you with your username and spare you retyping of your password and filling out forms with your data for subsequent orders.
Are cookies safe?
Yes. The information stored in cookies is safe and anonymous. They do not contain any information which could personally identify you and your account security is never compromised. You can find more information about cookies at https://www.allaboutcookies.org and https://www.youronlinechoices.eu/.
Cookies used on our website
Below, you can see the full list of cookies we use:
This website uses cookies. We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services.
Cookies are small text files that can be used by websites to make a user's experience more efficient.
The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission.
This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.
Your consent applies to the following domains: www.repeatcashmere.com
Your current state: Allow selection (Necessary, Preferences, Statistics).
Your consent ID:
VENPjDEPf+aRxmxY5vcSkip6jcvv32bUrCKx4lkGbOzOHgemPXyqZA==
Consent date: Monday, May 16, 2022, 12:34:28 PM GMT+8
Change your consent | Withdraw your consent
Cookie declaration last updated on 4/20/22 by Cookiebot:
Necessary (19)
Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.
Name
Provider
Purpose
Expiry
Type
__cf_bm
This cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website.
1 day
HTTP Cookie
CookieConsent
Stores the user's cookie consent state for the current domain
1 year
HTTP Cookie
form_key
www.repeatcashmere.com
Ensures visitor browsing-security by preventing cross-site request forgery. This cookie is essential for the security of the website and visitor.
1 day
HTTP Cookie
mage-banners-cache-storage
www.repeatcashmere.com
This cookie is necessary for the cache function. A cache is used by the website to optimize the response time between the visitor and the website. The cache is usually stored on the visitor’s browser.
Persistent
HTML Local Storage
mage-banners-cache-timeout
www.repeatcashmere.com
This cookie is necessary for the cache function. A cache is used by the website to optimize the response time between the visitor and the website. The cache is usually stored on the visitor’s browser.
Persistent
HTML Local Storage
mage-banners-storeId
www.repeatcashmere.com
This cookie is necessary for the cache function. A cache is used by the website to optimize the response time between the visitor and the website. The cache is usually stored on the visitor’s browser.
Persistent
HTML Local Storage
mage-cache-sessid
www.repeatcashmere.com
This cookie is used in context with load balancing - This optimizes the response rate between the visitor and the site, by distributing the traffic load on multiple network links or servers.
1 day
HTTP Cookie
mage-cache-storage
www.repeatcashmere.com
This cookie is used in context with load balancing - This optimizes the response rate between the visitor and the site, by distributing the traffic load on multiple network links or servers.
1 day
HTML Local Storage
mage-cache-storage-section-invalidation
www.repeatcashmere.com
This cookie is used in context with load balancing - This optimizes the response rate between the visitor and the site, by distributing the traffic load on multiple network links or servers.
1 day
HTML Local Storage
mage-cache-timeout
www.repeatcashmere.com
This cookie is necessary for the cache function. A cache is used by the website to optimize the response time between the visitor and the website. The cache is usually stored on the visitor’s browser.
Persistent
HTML Local Storage
mage-messages
www.repeatcashmere.com
Necessary for the functionality of the website's chat-box function.
1 day
HTTP Cookie
pa-l
Necessary for the integration of Pinterest on the website. Pinterest.com provides an audio-visual service on the website.
Persistent
HTML Local Storage
pa-l_enabled
Necessary for the integration of Pinterest on the website. Pinterest.com provides an audio-visual service on the website.
Persistent
HTML Local Storage
PHPSESSID
www.repeatcashmere.com
Preserves user session state across page requests.
1 day
HTTP Cookie
private_content_version
www.repeatcashmere.com
This cookie is necessary for the cache function. A cache is used by the website to optimize the response time between the visitor and the website. The cache is usually stored on the visitor’s browser.
10 years
HTTP Cookie
product_data_storage
www.repeatcashmere.com
Determines which products the user has viewed, allowing the website to promote related products.
1 day
HTML Local Storage
recently_compared_product
www.repeatcashmere.com
Necessary for the compare-products function on the website.
1 day
HTML Local Storage
X-Magento-Vary
www.repeatcashmere.com
This cookie is necessary for the cache function. A cache is used by the website to optimize the response time between the visitor and the website. The cache is usually stored on the visitor’s browser.
1 day
HTTP Cookie
Preferences (2)
Preference cookies enable a website to remember information that changes the way the website behaves or looks, like your preferred language or the region that you are in.
Name
Provider
Purpose
Expiry
Type
klaviyoOnsite
The cookie is used to manage the mailing list, if the visitor has subscribed to any newsletters or blog posts.
Persistent
HTML Local Storage
section_data_ids
www.repeatcashmere.com
Used in context with the shopping cart functionality. Remembers any wish-list products and visitor credentials when checking out.
1 day
HTTP Cookie
Statistics (13)
Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.
Name
Provider
Purpose
Expiry
Type
__kla_id
This cookie is used to collect information on the visitor's behavior. This information will be stored for internal use on the website – internal analytics is used to optimize the websites or to register if the visitor has subscribed to a newsletter.
2 years
HTTP Cookie
_ga
Registers a unique ID that is used to generate statistical data on how the visitor uses the website.
2 years<
HTTP Cookie
_ga_#
Used by Google Analytics to collect data on the number of times a user has visited the website as well as dates for the first and most recent visit.
2 years<
HTTP Cookie
_gid
Registers a unique ID that is used to generate statistical data on how the visitor uses the website.
1 day
HTTP Cookie
collect
Used to send data to Google Analytics about the visitor's device and behavior. Tracks the visitor across devices and marketing channels.
Session
Pixel Tracker
personalization_id
This cookie is set by Twitter. The cookie allows the visitor to share content from the website on his/her Twitter profile.
2 years
HTTP Cookie
recently_compared_product_previous
www.repeatcashmere.com
Collects information on which products have been viewed by the visitor - This is used for optimizing the specific visitor's navigation on the website.
1 day
HTML Local Storage
recently_viewed_product
www.repeatcashmere.com
Collects information on which products have been viewed by the visitor - This is used for optimizing the specific visitor's navigation on the website.
1 day
HTML Local Storage
recently_viewed_product_previous
www.repeatcashmere.com
Collects information on which products have been viewed by the visitor - This is used for optimizing the specific visitor's navigation on the website.
1 day
HTML Local Storage
sessionPageNumbers
Sets a unique ID for the session. This allows the website to obtain data on visitor behaviour for statistical purposes.
Session
HTML Local Storage
sessionStartTime
This cookie is used to determine when the visitor last visited the different subpages on the website - the cookie also sets a timestamp for when the session started.
Session
HTML Local Storage
vuid
Collects data on the user's visits to the website, such as which pages have been read.
2 years
HTTP Cookie
Marketing (17)
Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.
Name
Provider
Purpose
Expiry
Type
__kla_viewed
www.repeatcashmere.com
Collects information on the user's website navigation and preferences - This is used to target potential newsletter based upon this information.
Persistent
HTML Local Storage
_fbp
Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers.
3 months
HTTP Cookie
_gcl_au
Used by Google AdSense for experimenting with advertisement efficiency across websites using their services.
3 months
HTTP Cookie
ads/ga-audiences
Used by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitor's online behaviour across websites.
Session
Pixel Tracker
i/adsct [x2]
The cookie is used by Twitter.com in order to determine the number of visitors accessing the website through Twitter advertisement content.
Session
Pixel Tracker
IDE
Used by Google DoubleClick to register and report the website user's actions after viewing or clicking one of the advertiser's ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user.
1 year
HTTP Cookie
iutk
Recognises the user's device and what Issuu documents have been read.
179 days
HTTP Cookie
muc_ads
Collects data on user behaviour and interaction in order to optimize the website and make advertisement on the website more relevant.
2 years
HTTP Cookie
pagead/1p-user-list/#
Tracks if the user has shown interest in specific products or events across multiple websites and detects how the user navigates between sites. This is used for measurement of advertisement efforts and facilitates payment of referral-fees between websites.
Session
Pixel Tracker
pagead/landing [x2]
Collects data on visitor behaviour from multiple websites, in order to present more relevant advertisement - This also allows the website to limit the number of times that they are shown the same advertisement.
Session
Pixel Tracker
tr
Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers.
Session
Pixel Tracker
Unclassified (82)
Unclassified cookies are cookies that we are in the process of classifying, together with the providers of individual cookies.
Name
Provider
Purpose
Expiry
Type
cat_position_1012022-04-20
www.repeatcashmere.com
Pending
Persistent
HTML Local Storage
cat_position_1012022-04-21
www.repeatcashmere.com
Pending
Persistent
HTML Local Storage
cat_position_1042022-04-21
www.repeatcashmere.com
Pending
Persistent
HTML Local Storage
cat_position_1072022-04-20
www.repeatcashmere.com
Pending
Persistent
HTML Local Storage
cat_position_1072022-04-21
www.repeatcashmere.com
Pending
Persistent
HTML Local Storage
cat_position_1102022-04-20
www.repeatcashmere.com
Pending
Persistent
HTML Local Storage
cat_position_1102022-04-21
www.repeatcashmere.com
Pending
Persistent
HTML Local Storage
cat_position_112022-04-20
www.repeatcashmere.com
Pending
Persistent
HTML Local Storage
cat_position_112022-04-21
www.repeatcashmere.com
Pending
Persistent
HTML Local Storage
cat_position_1132022-04-20
www.repeatcashmere.com
Pending
Persistent
HTML Local Storage
cat_position_1132022-04-21
www.repeatcashmere.com
Pending
Persistent
HTML Local Storage
cat_position_1192022-04-20
www.repeatcashmere.com
Pending
Persistent
HTML Local Storage
cat_position_1192022-04-21
www.repeatcashmere.com
Pending
Persistent
HTML Local Storage
cat_position_1252022-04-20
www.repeatcashmere.com
Pending
Persistent
HTML Local Storage
cat_position_1252022-04-21
www.repeatcashmere.com
Pending
Persistent
HTML Local Storage
cat_position_1282022-04-20
www.repeatcashmere.com
Pending
Persistent
HTML Local Storage
cat_position_1282022-04-21
www.repeatcashmere.com
Pending
Persistent
HTML Local Storage
cat_position_1312022-04-20
www.repeatcashmere.com
Pending
Persistent
HTML Local Storage
cat_position_1312022-04-21
www.repeatcashmere.com
Pending
Persistent
HTML Local Storage
cat_position_1642022-04-20
www.repeatcashmere.com
Pending
Persistent
HTML Local Storage
cat_position_1642022-04-21
www.repeatcashmere.com
Pending
Persistent
HTML Local Storage
cat_position_1672022-04-20
www.repeatcashmere.com
Pending
Persistent
HTML Local Storage
cat_position_1672022-04-21
www.repeatcashmere.com
Pending
Persistent
HTML Local Storage
cat_position_1702022-04-20
www.repeatcashmere.com
Pending
Persistent
HTML Local Storage
cat_position_1702022-04-21
www.repeatcashmere.com
Pending
Persistent
HTML Local Storage
cat_position_1732022-04-20
www.repeatcashmere.com
Pending
Persistent
HTML Local Storage
cat_position_1732022-04-21
www.repeatcashmere.com
Pending
Persistent
HTML Local Storage
cat_position_1762022-04-20
www.repeatcashmere.com
Pending
Persistent
HTML Local Storage
cat_position_1762022-04-21
www.repeatcashmere.com
Pending
Persistent
HTML Local Storage
cat_position_1762022-04-20
www.repeatcashmere.com
Pending
Persistent
HTML Local Storage
cat_position_1762022-04-21
www.repeatcashmere.com
Pending
Persistent
HTML Local Storage
cat_position_2152022-04-20
www.repeatcashmere.com
Pending
Persistent
HTML Local Storage
cat_position_2152022-04-21
www.repeatcashmere.com
Pending
Persistent
HTML Local Storage
cat_position_2172022-04-20
www.repeatcashmere.com
Pending
Persistent
HTML Local Storage
cat_position_2172022-04-21
www.repeatcashmere.com
Pending
Persistent
HTML Local Storage
cat_position_2172022-04-20
www.repeatcashmere.com
Pending
Persistent
HTML Local Storage
cat_position_2172022-04-21
www.repeatcashmere.com
Pending
Persistent
HTML Local Storage
cat_position_3042022-04-20
www.repeatcashmere.com
Pending
Persistent
HTML Local Storage
cat_position_3042022-04-21
www.repeatcashmere.com
Pending
Persistent
HTML Local Storage
cat_position_3072022-04-20
www.repeatcashmere.com
Pending
Persistent
HTML Local Storage
cat_position_3072022-04-21
www.repeatcashmere.com
Pending
Persistent
HTML Local Storage
cat_position_3932022-04-20
www.repeatcashmere.com
Pending
Persistent
HTML Local Storage
cat_position_3932022-04-21
www.repeatcashmere.com
Pending
Persistent
HTML Local Storage
cat_position_3982022-04-20
www.repeatcashmere.com
Pending
Persistent
HTML Local Storage
cat_position_3982022-04-21
www.repeatcashmere.com
Pending
Persistent
HTML Local Storage
cat_position_4032022-04-20
www.repeatcashmere.com
Pending
Persistent
HTML Local Storage
cat_position_4032022-04-21
www.repeatcashmere.com
Pending
Persistent
HTML Local Storage
cat_position_4062022-04-20
www.repeatcashmere.com
Pending
Persistent
HTML Local Storage
cat_position_4062022-04-21
www.repeatcashmere.com
Pending
Persistent
HTML Local Storage
cat_position_4092022-04-20
www.repeatcashmere.com
Pending
Persistent
HTML Local Storage
cat_position_4092022-04-21
www.repeatcashmere.com
Pending
Persistent
HTML Local Storage
cat_position_4122022-04-20
www.repeatcashmere.com
Pending
Persistent
HTML Local Storage
cat_position_4122022-04-21
www.repeatcashmere.com
Pending
Persistent
HTML Local Storage
cat_position_4152022-04-20
www.repeatcashmere.com
Pending
Persistent
HTML Local Storage
cat_position_4152022-04-21
www.repeatcashmere.com
Pending
Persistent
HTML Local Storage
cat_position_4182022-04-20
www.repeatcashmere.com
Pending
Persistent
HTML Local Storage
cat_position_4182022-04-21
www.repeatcashmere.com
Pending
Persistent
HTML Local Storage
cat_position_4242022-04-20
www.repeatcashmere.com
Pending
Persistent
HTML Local Storage
cat_position_4242022-04-21
www.repeatcashmere.com
Pending
Persistent
HTML Local Storage
cat_position_742022-04-20
www.repeatcashmere.com
Pending
Persistent
HTML Local Storage
cat_position_742022-04-21
www.repeatcashmere.com
Pending
Persistent
HTML Local Storage
cat_position_772022-04-20
www.repeatcashmere.com
Pending
Persistent
HTML Local Storage
cat_position_772022-04-21
www.repeatcashmere.com
Pending
Persistent
HTML Local Storage
cat_position_802022-04-20
www.repeatcashmere.com
Pending
Persistent
HTML Local Storage
cat_position_802022-04-21
www.repeatcashmere.com
Pending
Persistent
HTML Local Storage
cat_position_82022-04-20
www.repeatcashmere.com
Pending
Persistent
HTML Local Storage
cat_position_82022-04-21
www.repeatcashmere.com
Pending
Persistent
HTML Local Storage
cat_position_832022-04-20
www.repeatcashmere.com
Pending
Persistent
HTML Local Storage
cat_position_832022-04-21
www.repeatcashmere.com
Pending
Persistent
HTML Local Storage
cat_position_862022-04-20
www.repeatcashmere.com
Pending
Persistent
HTML Local Storage
cat_position_862022-04-21
www.repeatcashmere.com
Pending
Persistent
HTML Local Storage
cat_position_892022-04-20
www.repeatcashmere.com
Pending
Persistent
HTML Local Storage
cat_position_892022-04-21
www.repeatcashmere.com
Pending
Persistent
HTML Local Storage
cat_position_922022-04-20
www.repeatcashmere.com
Pending
Persistent
HTML Local Storage
cat_position_922022-04-21
www.repeatcashmere.com
Pending
Persistent
HTML Local Storage
cat_position_922022-04-20
www.repeatcashmere.com
Pending
Persistent
HTML Local Storage
cat_position_922022-04-21
www.repeatcashmere.com
Pending
Persistent
HTML Local Storage
cat_position_982022-04-20
www.repeatcashmere.com
Pending
Persistent
HTML Local Storage
cat_position_982022-04-21
www.repeatcashmere.com
Pending
Persistent
HTML Local Storage
geolocation
www.repeatcashmere.com
Pending
6 days
HTTP Cookie
geolocation
www.repeatcashmere.com
Pending
Persistent
HTML Local Storage
Your consent
REPEAT cashmere uses cookies to ensure that we provide the best possible standard of service to our online customers. However, as part of our privacy and security policy, we require your consent to use them.
Should you not consent to the use of cookies on the site, please see the section below for more information.
Can I turn off cookies?
You have the ability to accept or decline cookies or be notified each time a cookie is about to be used by modifying the settings in your browser. The majority of browsers will allow the user to alter the settings used for cookies. The help menu on your browser will have further details.
Please remember that turning cookies off will restrict your access to our website. If you have your browser set to disable all cookies, then you may not be able to access parts of the REPEAT Cashmere website. If your browser is set to prompt you when cookies are being used, you will have to answer ‘yes’ when prompted to gain full access.
Your consent
By submitting your information you consent to the use of that information as set out in this Policy. If we change our Privacy Policy we will post the changes on this page, and may place notices on other pages of the website, so that you may be aware of the information we collect and how we use it at all times. Continued use of the service will signify that you agree to any such changes.
Terms and conditions
General terms and conditions
Introduction
These are our General Terms and Conditions. These General Terms and Conditions always apply when you use our Website or place an order through our Website, and they contain important information for you as a buyer. Please read them carefully. We also recommend that you save or print these General Terms and Conditions so that you can consult them at a later time.
Definitions
1. Repeat Fashion B.V.: based in Nieuw-Vennep, The Netherlands and registered with the Chamber of Commerce under file number 33174019, trading as Repeat Fashion B.V..
2. Website: the Website of Repeat Fashion B.V., to be found on www.repeatcashmere.com and all of its subdomains.
3. Client: the natural person not acting in the performance of a profession or business who enters into an agreement with Repeat Fashion B.V. and/or is registered on the Website.
4. Agreement: any arrangement or agreement between Repeat Fashion B.V. and the Client of which the General Terms and Conditions are an integral part.
5. General Terms and Conditions: these General Terms and Conditions.
Applicability of the General Terms and Conditions
1. The General Terms and Conditions apply to all offers, agreements and deliveries of Repeat Fashion B.V., unless explicitly agreed otherwise in writing.
2. If the Client in his order, confirmation or any other communication alleging acceptance of the General Terms and Provisions includes any provisions that differ from, or are not included in the General Terms and Conditions, such provisions will only be binding upon Repeat Fashion B.V. if and in so far as Repeat Fashion B.V. has accepted them in writing.
Prices and information
1. All prices posted on the Website and in other materials originating from Repeat Fashion B.V. include taxes and other levies imposed by the government.
2. If shipping costs are charged, these will be clearly stated in good time before the contract is concluded. These costs will also be displayed separately in the ordering process.
3. The content of the Website is composed with the greatest care. Repeat Fashion B.V. cannot, however, guarantee that all information on the Website is correct and complete at all times. All prices and other information posted on the Website and in other materials originating from Repeat Fashion B.V. are subject to obvious programming and typing errors.
4. Repeat Fashion B.V. cannot be held responsible for deviations in colour that result from the quality of the colours displayed on the screen.
Conclusion of the Agreement
1. The Agreement will be deemed to be concluded at the moment the Client accepts the offer of Repeat Fashion B.V. subject to the conditions laid down by Repeat Fashion B.V..
2. If the Client has accepted the offer by electronic means, Repeat Fashion B.V. will confirm receipt of acceptance of the offer by electronic means without delay. Until such receipt of acceptance is confirmed, the Client will have the possibility to dissolve the Agreement.
3. If it is found that, in accepting or otherwise entering into the Agreement, the Client has provided incorrect data, Repeat Fashion B.V. will have the right demand fulfilment of the Client’s obligations until the correct data is received.
4. Repeat Fashion B.V. has the right to refuse orders from clients that act in the exercise of their profession or business.
Registration
1. To make optimum use of the Website, the Client can register using the registration form/the account sign-in option on the Website.
2. During the registration process, the Client will be asked to choose a user name and password with which he can log on to the Website. The Client alone is responsible for choosing a sufficiently reliable password.
3. The Client must keep its login credentials, user name and password strictly confidential. Repeat Fashion B.V. cannot be held liable for any misuse of the login credentials and is always entitled to assume that the Client who logs on to the Website is the party that it professes to be. The Client is responsible for and bears the full risk of any and all actions and transactions performed via the Client’s account.
4. If the Client knows or has reason to suspect that its login details have become available to unauthorised parties, it will be required to change its password as soon as possible and/or to notify Repeat Fashion B.V. accordingly so as to allow Repeat Fashion B.V. to take appropriate measures.
Execution of the Agreement
1. As soon as Repeat Fashion B.V. has received the order, it will send the products to the Client without delay and with due regard for the provisions of paragraph 3 of this article.
2. Repeat Fashion B.V. is authorised to engage third parties in the fulfilment of its obligations under the Agreement.
3. In principle, the delivery term is 1-7 business days. Delivery may be effected in various ways, at the discretion of Repeat Fashion B.V..
4. If Repeat Fashion B.V. is unable to deliver the products within the agreed term, it will notify the Client accordingly. In that case the Client can decide either to agree to a new delivery date or to dissolve the Agreement without incurring any costs.
5. Repeat Fashion B.V. advises the Client to inspect the products upon delivery and to report any defects within an appropriate period, preferably in writing or by email. For further details, see the article about guarantee and conformity.
6. The risks associated with the products will transfer to the Client as soon as the products are delivered at the agreed delivery address.
7. If the ordered product can no longer be supplied, Repeat Fashion B.V. is entitled to deliver a product which is comparable in nature and quality to the ordered product. In that case, the Client will have the right to dissolve the Agreement without incurring any costs and to return the product free of charge.
Right of withdrawal
1. The Client will have the right to dissolve the distance Agreement with Repeat Fashion B.V. within 14 calendar days after receiving the product, free of charge and without stating reasons.
Repeat Fashion B.V. bears the costs of returning the product, which means that the Client can return the product free of charge. Any shipping costs paid by the Client and the purchase price paid for the product will be refunded to the Client if the entire order is returned.
2. During the withdrawal period referred to in paragraph 1 above, the Client will treat the product and its packaging with the utmost care. The Client may not open the packaging or use the product unless this is necessary in order to determine the nature of the products, their features and their operation.
3. The Client can dissolve the Agreement in accordance with paragraph 1 of this article by returning the product to Repeat Fashion B.V. within the term stated in paragraph 1, or by informing Repeat Fashion B.V. within this same term about the fact that it has decided not to purchase the product and returning the product as soon as possible.
Products can be returned to the following address:
Repeat International LLC
Attn: E-Shop Returns
110 Greene Street, Suite 605
New York, NY 10012
Any amounts already paid by the Client (in advance) will be refunded to the Client as soon as possible, and in any case within 30 days after dissolution of the Agreement.
4. Information about the applicability or non-applicability of a right of withdrawal and any required procedure will be posted clearly on the Website, well before the Agreement is concluded.
Payment
1. The Client shall pay the amounts due to Repeat Fashion B.V. in accordance with the ordering procedure and any payment methods indicated on the Website. Repeat Fashion B.V. is free to offer any payment method of its choice and may change these methods at any time.
Warranties and conformity
1. Repeat Fashion B.V. warrants that the products satisfy the Agreement, the specifications laid down in the offer, the reasonable requirements of soundness and/or usability and the statutory provisions and/or government regulations that are in force on the date the Agreement is signed. If specifically agreed, Repeat Fashion B.V. will also warrant that the product is suitable for purposes other than its normal use.
2. Any warranties offered by Repeat Fashion B.V., the manufacturer or the importer will not affect the statutory rights and claims which the Client already has and may invoke by virtue of the Agreement.
3. If the delivered product fails to satisfy the Agreement, the Client can notify Repeat Fashion B.V. accordingly within a reasonable period of time after discovering the defect.
4. If Repeat Fashion B.V. deems the complaint to be well-founded, the products concerned will be repaired, replaced or refunded in consultation with the Client. The refund cannot exceed the price paid for the product by the Client. This article will not preclude the Client’s right to claim damages, if applicable.
Complaints handling procedure
1. If the Client has any grievances in connection with a product (in accordance with the article on warranties and conformity) and/or about other aspects of Repeat Fashion B.V.’s service, it can submit a complaint by telephone, by email or by post. See the contact details at the bottom of the General Terms and Conditions.
2. Repeat Fashion B.V. will respond to the complaint as soon as possible, and in any case within 7 calendar days after having received it. If it is not yet possible for Repeat Fashion B.V. to formulate a substantive reaction to the complaint by that time, Repeat Fashion B.V. will confirm receipt of the complaint within 7 calendar days after having received it and give an indication of the term within which it expects to be able to give a substantive or definitive reaction to the Client’s complaint.
Personal details
1. Repeat Fashion B.V. will process the Client’s personal details in accordance with the privacy statement published on the Website.
Final provisions
1. This agreement is governed by the laws of the country of establishment of the webshop.
2. Insofar as not dictated otherwise by mandatory law, any disputes ensuing from the Agreement will be submitted to the competent Dutch court in the district where Repeat Fashion B.V. has its registered office.
3. If any provision set out in these General Terms and Conditions should prove to be void, this will not affect the validity of the General Terms and Conditions as a whole. In that case, the Parties will lay down one or more new provisions in replacement which will reflect the original provision as much as is possible under the law.
4. The term ‘written’ in these General Terms and Conditions also refers to communication by email and fax, provided that the sender’s identity and the integrity of the email message have been sufficiently established.
Contact details
Repeat Fashion B.V.
Noorderdreef 68
2153 LL, Nieuw-Vennep, The Netherlands
tel. +31(0)24 820 0035
email customerservice.usa@repeat.ch
Chamber of Commerce number: 33174019
VAT number: NL810902424B01